gj99 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data gj99 collects, why we collect it, how we use it, and the rights you hold over your own information.
Introduction
This Privacy Policy applies to gj99, operated at gj99.bio, and covers all personal data processed in connection with your use of the platform, including registration, deposits, gameplay, customer support interactions, and any promotional activity. By registering on gj99 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We do not sell your personal data to third parties under any circumstances. This policy is written in plain English so that every gj99 player in Bangladesh can understand exactly what we do with their data.
Our Privacy Commitments at a Glance
SSL Encryption on All Data
All data transmitted between your device and the gj99 platform is protected using SSL encryption. Your personal details and financial information are never sent in plain text over any network connection.
We Never Sell Your Data
gj99 does not sell, rent, or trade personal data to any third party for marketing or commercial purposes. Your information is used solely to operate the platform and fulfil our obligations to you as a player.
You Control Your Data
You have the right to access, correct, and in certain circumstances request deletion of your personal data. To exercise any of these rights, contact gj99 support at any time and we will respond promptly.
Secure Data Storage
Personal data is stored on secured servers with access restricted to authorised personnel only. gj99 maintains technical and organisational measures proportionate to the sensitivity of the data it holds.
Transparent Policy Updates
Whenever this Privacy Policy is updated in a meaningful way, gj99 will notify registered players via a platform notice or message to the registered mobile number. The effective date at the top of this page always reflects the most recent revision.
1. Information We Collect
gj99 collects personal data in several ways: directly from you when you register and use the platform, automatically through the operation of the platform, and from third-party payment service providers in connection with your transactions.
Registration Data
When you create a gj99 account, we collect your mobile phone number, a chosen username, and your date of birth (for age verification purposes). You may also be asked to provide a full legal name and national identity information as part of our KYC verification process. We do not require an email address for basic registration; however, you may provide one voluntarily for account recovery purposes.
Transaction Data
We collect records of all financial transactions associated with your gj99 account, including deposit amounts, withdrawal requests, transaction reference numbers, and the payment method used (e.g. bKash, Nagad, Rocket, Upay). We do not store complete mobile financial service account numbers — only masked references sufficient to identify the payment source for verification and dispute-resolution purposes.
Usage and Technical Data
When you use the gj99 platform, we automatically collect certain technical and usage data, including: your device type and operating system, browser type and version, IP address and approximate geographic location derived from it, pages and games accessed, session duration and timestamps, and betting and gameplay activity logs. This data is used for security monitoring, fraud prevention, platform performance optimisation, and responsible gaming analysis.
Customer Support Data
When you contact the gj99 support team, we retain a record of that communication, including the content of your enquiry, any information you share in the course of resolving the issue, and the outcome of the interaction. This record is used to improve service quality and for audit and compliance purposes. Support communications are retained for a period consistent with our data retention policy described below.
2. How We Use Your Information
gj99 uses personal data only for the purposes described in this policy. The primary purposes for which we process personal data are:
- To create, manage and authenticate your gj99 player account.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported payment channels.
- To verify your age and identity in compliance with KYC requirements and to prevent underage gambling.
- To deliver customer support and resolve account-related issues promptly.
- To detect and prevent fraud, money laundering, bonus abuse and other prohibited conduct.
- To send account-related notifications (e.g. deposit confirmations, withdrawal updates, security alerts) via SMS or in-platform message.
Where gj99 wishes to send promotional communications about bonuses or new games, we will do so only where you have not opted out of marketing messages. You may opt out at any time by contacting gj99 support.
3. Legal Basis for Processing
gj99 processes your personal data on the following legal bases, depending on the specific purpose:
4. Sharing Your Information
gj99 does not sell personal data. We share personal data with third parties only in the specific circumstances described below, and only to the extent necessary for the stated purpose.
Payment Service Providers
To process deposits and withdrawals, gj99 shares relevant transaction information with mobile financial service providers including bKash, Nagad, Rocket, and Upay. This sharing is limited to the data necessary to complete your transaction and verify payment receipt. gj99 does not share your gameplay data or betting history with payment providers.
Game Providers
Games on the gj99 platform are delivered by certified third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To enable gameplay, your account session token and game activity data (stakes, game rounds, results) are shared with the relevant provider during an active game session. Game providers process this data solely to deliver and record the game results and are bound by confidentiality obligations.
Legal and Regulatory Disclosure
gj99 may be required to disclose personal data to law enforcement, regulatory authorities, or other competent bodies where required by applicable law or a valid legal order. In such cases, gj99 will disclose only the minimum information necessary to comply with the relevant requirement and will, where legally permissible, notify the affected player of such disclosure.
5. Payment Data and Financial Privacy
gj99 takes special care with financial data. All deposits and withdrawals are processed through Bangladesh's leading mobile financial services. gj99 does not hold, store, or process full mobile wallet credentials on its own servers. Transaction records maintained by gj99 contain only the information necessary to identify, verify, and reconcile each transaction.
Accepted payment channels: bKash, Nagad, Rocket, Upay. All transactions are denominated in Bangladeshi Taka (BDT). gj99 does not store full account credentials for any payment method. Financial records are retained for a minimum of 5 years in accordance with applicable record-keeping requirements.
6. Cookies and Tracking Technologies
gj99 uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following types of cookies may be set when you use gj99.
Essential Cookies
These cookies are strictly necessary for the platform to function. They manage your login session, maintain your authenticated state, and ensure that transactions are processed correctly. Essential cookies cannot be disabled without breaking platform functionality. No consent is required for essential cookies as they are necessary to deliver the service you have requested.
Analytics Cookies
gj99 uses analytics cookies to understand how players navigate and use the platform. This includes data on which pages are visited most frequently, how long sessions last, and which games are most popular. Analytics data is processed in aggregate and is not used to identify individual users by name. You may opt out of analytics cookies by contacting gj99 support; doing so will not affect your ability to use the platform.
Session and Security Cookies
Security cookies help gj99 identify and prevent fraudulent or unauthorised activity on the platform. They may record information about your device and session to flag anomalies. These cookies are essential to the integrity of the platform and cannot be disabled.
7. Data Retention
gj99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide: account registration data is retained for the duration of your account and for a period of at least 5 years following account closure; transaction and financial records are retained for a minimum of 5 years from the date of the transaction; KYC and identity verification documents are retained for a minimum of 5 years following the end of the customer relationship; customer support records are retained for 2 years from the date of the interaction; and usage and technical data logs are retained for up to 12 months.
When personal data is no longer required, gj99 takes reasonable steps to securely delete or anonymise it. Where anonymisation is not practicable, data is archived with restricted access pending scheduled deletion.
8. Data Security
gj99 takes the security of your personal data seriously and maintains appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes the following measures:
SSL/TLS encryption for all data in transit. Encrypted storage for sensitive personal data at rest. Access controls limiting data access to authorised personnel on a need-to-know basis. Regular security reviews and vulnerability assessments of the platform infrastructure. Incident response procedures to identify, contain, and remediate any data security breach. Despite these measures, no system is entirely immune to security threats. If you become aware of any security concern related to your gj99 account, please contact support immediately.
9. Your Rights Over Your Personal Data
As a gj99 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact gj99 support. We will respond to all requests within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal data gj99 holds about you. We will provide this information in a clear, structured format. We may request proof of identity before fulfilling an access request to ensure the data is not disclosed to the wrong person.
Right to Rectification
If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Please contact gj99 support with details of the specific data you believe to be incorrect and, where possible, provide supporting evidence.
Right to Erasure
In certain circumstances, you have the right to request that gj99 delete your personal data. This right applies where: the data is no longer necessary for the purpose for which it was collected; you withdraw consent and there is no other legal basis for processing; or the data has been processed unlawfully. Note that this right is subject to legal retention obligations — gj99 may be required to retain certain data (e.g. transaction records) for a minimum statutory period regardless of an erasure request.
Right to Restrict Processing
You have the right to request that gj99 restricts the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested or while an objection to processing is being considered. During a restriction, gj99 will continue to store the data but will not otherwise process it except with your consent or for legal claims.
Right to Object
You have the right to object to the processing of your personal data where gj99 relies on legitimate interests as its legal basis. gj99 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is for legal claims.
To exercise any of the above rights, contact gj99 support by email at [email protected]. We will acknowledge your request and provide a substantive response within a reasonable timeframe. There is no charge for exercising your data rights.
10. Children's Privacy
gj99 is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a person under 21 has registered on gj99, please contact support immediately so that we can investigate and take appropriate action.
11. Third-Party Links
The gj99 platform may contain links to third-party websites or services, for example links to game provider platforms or payment service partner pages. gj99 is not responsible for the privacy practices or content of any third-party website. We encourage you to read the privacy policy of any third-party site you visit. This Privacy Policy applies solely to data processed by gj99 in connection with the gj99.bio platform.
12. Changes to This Privacy Policy
gj99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered players via a platform notice or SMS to the registered mobile number.
Your continued use of the gj99 platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting gj99 support.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gj99 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week and will respond to all privacy-related enquiries promptly.
Email: [email protected]
Questions About Your Privacy?
Browse our FAQ for quick answers on account security and data handling, or review our Terms & Conditions to understand the full scope of your agreement with gj99.
View FAQ Terms & Conditions